Return Policy
At SwiftBuy, we want you to be completely satisfied with your purchase. If you receive a damaged, defective, or incorrect item, we are happy to help you with a return or replacement.
Return Eligibility
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Items must be returned within 7 days of delivery.
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Products must be unused, in their original packaging, and in the same condition you received them.
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Items damaged due to customer mishandling or normal wear and tear are not eligible for returns.
How to Initiate a Return
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Contact our support team at swiftbuy700@gmail.com with your order number and a clear photo of the item.
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Our team will review your request and provide instructions for returning the item.
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Once we receive the returned item, we will process a replacement or refund promptly.
Refunds
Refunds will be issued to the original payment method within 5–7 business days after we receive and inspect the returned item.
Exchanges
If you prefer an exchange for the same product or a different item, we will guide you through the process after your return is approved.
Note
Shipping costs for returns due to reasons other than defects or errors are the responsibility of the customer.
We aim to make the return process as smooth and hassle-free as possible. If you have any questions or need assistance, please don’t hesitate to contact our support team.