24K Gold Energy Beauty Bar Electric Facial Massage Roller

At SwiftBuy, we want you to be completely satisfied with your purchase. If you receive a damaged, defective, or incorrect item, we are happy to help you with a return or replacement.

Return Eligibility

• Items must be returned within 7 days of delivery.

• Products must be unused, in their original packaging, and in the same condition you received them.

• Items damaged due to customer mishandling or normal wear and tear are not eligible for returns.

How to Initiate a Return

1. Contact our support team at swiftbuy700@gmail.com with your order number and a clear photo of the item.

2. Our team will review your request and provide instructions for returning the item.

3. Once we receive the returned item, we will process a replacement or refund promptly.

Refunds
Refunds will be issued to the original payment method within 5–7 business days after we receive and inspect the returned item.

Exchanges
If you prefer an exchange for the same product or a different item, we will guide you through the process after your return is approved.

Note
Shipping costs for returns due to reasons other than defects or errors are the responsibility of the customer.

We aim to make the return process as smooth and hassle-free as possible. If you have any questions or need assistance, please don’t hesitate to contact our support team.

At SwiftBuy, we are committed to delivering your orders safely, quickly, and reliably. Please read our shipping guidelines to understand how we handle your purchases.

1. Order Processing
Orders are usually processed within 1–3 business days after payment is confirmed. During peak seasons or promotional events, processing times may take slightly longer.

2. Shipping Methods & Delivery Time
We offer worldwide shipping with trusted carriers. Estimated delivery times:

• Domestic Orders: 5–7 business days

• International Orders: 7–12 business days

Delivery times may vary due to customs, courier delays, or local postal services.

3. Shipping Costs
Shipping costs are calculated at checkout based on your location and the weight of your order. Any customs duties or import taxes are the responsibility of the customer.

4. Tracking Your Order
Once your order is shipped, you will receive a tracking number via email. You can use this number to monitor your package until it arrives.

5. Address Accuracy
Please ensure your shipping address is complete and accurate. SwiftBuy is not responsible for delays or non-delivery caused by incorrect or incomplete addresses.

6. Lost or Damaged Packages
If your package is lost or damaged during shipping, contact our support team at swiftbuy700@gmail.com immediately. We will assist you in resolving the issue promptly.

7. Contact Us
For any questions or concerns about shipping, feel free to reach out to our customer support team. We are here to ensure your order arrives safely and on time.